Workers in the United States who probably lost their jobs because of artificial intelligence are taking longer to find new work, according to Goldman Sachs. The bank identified likely cases by examining how much AI could affect an occupation, companies' use of the technology and whether a position disappeared.
Since 2025, these workers took about a month longer to find another job than other workers who had lost theirs. They were also around ten percentage points more likely to remain unemployed a year later. Older workers faced longer delays in returning to full-time employment than younger workers.
Separately, some employers are hiring again for roles they previously removed because of AI. Recruitment firm Robert Half reported examples in finance, marketing, law and health. Employers said AI needed more human supervision than expected and could not replace employees' knowledge of their organisations.
Klarna, which provides buy now, pay later services, began recruiting human customer service staff again last year. Its chief executive acknowledged that the company had gone too far in using an AI chatbot to reduce costs. Employment experts advise returning workers to discuss pay, training and how future AI plans might affect their jobs.
